Social Services

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Find all the information for Social Services below by selecting the most relevant option.


Access community-based care for individuals infected and affected by HIV/AIDS

Individuals affected/infected by HIV/AIDS can request services of cleaning, cooking, assistance by taking individuals to clinics for check-ups and treatment and to check on their general wellbeing. They are also provided with food parcels.

Access counselling for abuse and trauma

This service is offered telephonically to victims who suffered abuse, domestic violence, sexual assault, rape and/or victims of human trafficking. This service is provided by a counsellor and is available 24-hours to individuals in distress.

Access meals for individuals infected and affected by HIV/AIDS

Cooked meals (breakfast and lunch) are provided at Drop In Centres for individuals infected and affected by HIV/AIDS (orphans, vulnerable children, families and the youth).

Access support for victims of abuse and trauma

Victim empowerment program provides access to a range of services for people who have suffered harm, trauma and material loss through violence, crime, natural disasters, human accident or through socio-economic conditions.

Apply for a Protection Order

A protection order aims at preventing the re-occurrence of domestic violence or sexual harassment by stating what conduct the alleged offender must refrain from doing.

Dealing with domestic violence

Report all forms of abuse and assistance. Get safety tips and information on how to get out of an abusive relationship.

Get support from a Community Development Worker (CDW)

Community Development Workers work in most communities across Gauteng to assist individuals, families and organisations with access to government services.

Know your councillor

Contact your ward councillor

Preserve your records

Enables Gauteng citizens to preserve paper-based textual records, electronic records, audio-visual, photographic or cartographic material about the rich Gauteng Culture and Heritage through archived records.

Report a gambling addict

Individuals addicted to gambling can be offered counselling and support through the National Responsible Gambling Programme (NRGP).

Report sexual abuse

Report any sexual related offenses. The alleged sexual offense may be reported by: the victim of the offence; a family member, friend or colleague of the victim or a person who witnesses or received information about the commission of the offence.

Request trauma support for abused women

Women who are victims of abuse, domestic violence, sexual assault, rape and/or victims of human trafficking are provided with trauma support and counselling.

Request aftercare treatment for substance abuse

Aftercare treatment for substance abuse is provided to individuals who have gone through the rehabilation process.

Request assisted living for older persons

To provide care and support services to promote independent living at home to older persons.

Request assisted living for people with disabilities

Asssited living is provided to people with disabilities whose physical, social and mental condition renders them in need of assistance and care in a non-institutional setting.

Request care and support for older persons

Care and support is provided to older persons who are still active and mobile to promote active ageing.

Request community-based care for older persons

Community based care and support services are offered to older persons within their communities to promote independent living.

Request community-based care for people with disabilities

Community-based care is provided to people with disabilities to promote independent living and socio-economic empowerment to enable them to function within their community to achieve their maximum potential and live a normal life.

Request community-based care for substance abuse

Individuals with substance abuse challenges in the community are provided with care and support services by community care givers within their community at home.

Request early childhood development services

Early childhood development is provided to a child or children on request by their parents/guardian in a child friendly facility. Children are kept in a facility for a specific number of hours (from morning to afternoon) depending on operating hours of the facility.

Request for support to a backyard food garden

Provision of agricultural support to mitigate food insecurity at community and household level.

Request for support to a community food project

Provision of agricultural support to mitigate food insecurity at community and household level.

Request for support to a school food garden

Provision of agricultural support in order to supplement the school nutrition feeding programme.

Request residential care for frail older persons

Residential care is provided to frail older persons. A 24 hour residential care is provided on a temporary or permanent basis to maintain an older person's physiological, social and emotional well-being.

Request residential care for people with disabilities

The service provides a safe, secure and enabling environment for persons living with disabilities.

Request shelter for adults

Shelters are provided on a temporary basis to offer accomodation and support to destitute persons.

Request skills development for people with disabilities

Skills development programs (protective workshops) provide opportunities to people with disabilities from the local community to develop and improve their skills.

Request social work services for children and families

Social workers provide children and families with life skills to help them cope at home and in the community with challenges caused by different social ills, bereavement and trauma.

Request substance abuse treatment by visiting the treatment facility

Individuals with minor to moderate cases of substance abuse such as alcohol and drugs receive treatment by visiting the treatment facility on certain days.

Request substance abuse treatment in a facility

Treatment is provided by admitting individuals with serious cases of substance abuse such as alcohol and drugs into drug treatment facility.

Request support for children in need of care and protection

Children (0-18 years) who are destitute, vulnerable, in need of care, in conflict with the law and displays behaviours which cannot be controlled by parents are provided with accommodation, life-skills programs and a stable and conducive environment.

Request to register an Early Childhood Development centre

Registration of partial care service is provided when a person, whether for reward or without, takes care of more than six children on behalf of their parents/caregivers during specific hours of the day or night or for a temporary period by agreement between the parents/caregivers or the provider of the service.

SMS to get help and support for victims of abuse and trauma

Individuals who suffer abuse and trauma such as domestic violence, sexual assault, rape and/or victims of human trafficking can SMS the 24-hour sms line which is dedicated to provide support and counselling.

Submit proposals for the Sport, Arts, Culture and Recreation events

Any legal entity or natural person in the Province of Gauteng is eligible for funding, terms and conditions apply.

Victim Empowerment Services

Assistance for victims of domestic and gender based violence through the One Stop Centre that includes medico-legal services and accommodation.