Mental Health Services

View all information about Mental Health Services on this page and get in touch to let us know how we can help.


Mental health is a state of well-being in which every individual realises his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community.

​Mental health includes  emotional, psychological, and social well-being on humans. It affects how we think, feel and act. It also helps determine how we handle stress, relate to others, and make choices.

Signs and Symptoms of a mental health condition  
  • Eating or sleeping too much or too little
  • ​ Pulling away from people and usual activities
  • Having low or no energy
  • Feeling numb or like nothing matters
  • Having unexplained aches and pains
  • Feeling helpless or hopeless
  •  Smoking, drinking, or using drugs more than usual
  • Feeling unusually confused, forgetful, on edge, angry, upset, worried, or scared
  • Yelling or fighting with family and friends
  • Experiencing severe mood swings that cause problems in relationships
  • Having persistent thoughts and memories you cannot get out of your head
  • Hearing voices or believing things that are not true
  • Thinking of harming yourself or others
  • Inability to perform daily tasks (i.e like taking care of your kids or getting to work or school)

Necessary steps to take should you suspect that your loved ones have mental illness:

  • Take the person to the nearest primary health care facility. 
  • A General Practitioner will assess and order medication or refer you to a psychologist or psychiatrist. 
  • A psychiatrist will give you treatment or refer you for admission, depending on the individual needs of the patient.
  • The South African Police Service can and should be requested to come and assist if the person displays aggressive and violent behaviour.
  • If admission is indicated, then the person will be admitted into a district or secondary hospital where all medical conditions will be excluded.
  • •An application by the treating doctor for the person to be transferred to a mental health institution will then be done, after general medical conditions have been attended to.

Our specialised facilities offers the following mental health services:
  • Child and adolescents, 
  • Adult psychiatry 
  • Forensic psychiatry, 
  • Psycho geriatric services and 
  • Complex Unusual Psychiatric Disorder
  • Dual diagnosis
  • Medico-legal services
  • ​Outpatient services. 

Admission procedure into specialised facilities 
  • All Mental health care users (MHCU) referred must be arranged and accepted by the Doctor on call.
  • MHCUs are admitted under the Mental Health Care Act 18 as voluntary, assisted or involuntary.
  • The referring doctor interacts with the doctor on call; who completes the Patient Booking and Contact form.
  • ​The Head of Patient Administration then place the MHCU on the booking list to be admitted as soon as possible.
  • Assisted or involuntary MHCUs are accompanied by the Health care providers from the referring hospital.

On admission the MHCU must provide the admission clerk with the following documentation:
  • Referral letter from the doctor
  • All relevant blood investigations and images, if available
  • Proof of medical aid or if there is no medical aid, proof of income (pay slip, last months bank statement)
  • ​Proof of address
  • ​Copy of ID document 
  • Contact details of the closest family member or relatives ​

Available Services

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