​Rudzani Matshili
 
In celebration of Women's Month 2025, under the theme "Building Resilient Economies for All," we honour the inspiring journey of Dikeledi Phiri, whose story reflects the strength, determination, and transformative power of women in the workplace.
When Phiri joined Dr. George Mukhari Academic Hospital in July 2020 as a cleaner, she saw more than just a job but a stepping stone to empower herself. Just three years later, she rose to become a Picture Archiving and Communication System (PACS) Administrator, a role that not only changed her life but also inspired many around her.
"It was scary to dream that big, but it gave me real purpose in life to push myself beyond limits," said Phiri, now 38.
Her journey was built on faith, dedication, and a deep desire to serve. While still fulfilling her cleaning duties, she volunteered as a clerk for three years, demonstrating initiative and a commitment to growth. Her efforts did not go unnoticed.
Phiri's compassion extended beyond her role. She witnessed patients struggling, some too weak to walk, others without food to take their medication.
"I couldn't just stand by and do nothing. With the little I had, I bought snacks, helped those in need, and volunteered to capture patient information using hospital software," she shared.
As a mother of five, Phiri balances work, family, and community service. To support her children and continue helping patients, she works as an e-hailing driver on weekends, embodying the spirit of economic resilience.
"I come from a background with no professionals. I was the first in my family to pass matric in 2004. It was my way of breaking generational curses."
Her path was not without hardship, she triumphed over teenage pregnancy, the loss of a child, and lack of support which threatened to derail her dreams. But she never lost faith.
Today, Phiri is a motivational speaker, sharing her story to uplift others. She is also developing a youth empowerment project aimed at helping young women navigate challenges and unlock their potential.
"Many young women will benefit from it because I know what it means to feel unseen. I want them to feel appreciated, valued, and capable of greatness," she said. 
As South Africa celebrates Women's Month, Phiri's message is clear: "Always give a warm smile, greet everyone you meet, stay humble, and practice empathy at all times. Most importantly, lead with love and serve before you lead."
Her story is a testament to how resilient women are building resilient economies - one act of courage, one step of growth, and one life transformed at a time.