In South Africa, May is
celebrated as Workers’ Month, a time to honor the dedication and hard work of
those serving our communities. As part of the celebration, the Internal
Communication team spoke with one of our dedicated ambassadors, Tshifhiwa
Mushaphi, to learn more about his career journey within the Department and his
experiences.
"I am Tshifhiwa
Mushaphi. I was born and raised in Phiphidi, a small village in Venda, Limpopo
Province. Ever since I was a child, I dreamed of becoming a Traffic Officer.
I studied at Lyceum College
and obtained a Diploma in Traffic Management. My career began in January 2017
when I was given an opportunity to serve as a patroller under the South African
Police Service at the Hillbrow Station. Later that year, I was selected for
training as a Traffic Warden at Boekenhoutkloof Traffic College in Pretoria,
where I obtained my Traffic Warden certificate.
From 2018 to 2021, I worked
as a Safety Ambassador for Hillbrow SAPS. In March 2021, I secured a permanent
position as a Messenger (Level 3) at the Department of Community Safety. In
June 2024, I was promoted to the position of Transport Officer (Level 7).
I am proud of my progress, from
patroller to transport officer, and I’m pleased to be applying my
qualifications in a practical and impactful way. My current role presents
exciting challenges and responsibilities, including:
Issuing trip authorities, conducting inspections, and managing
exceptions and operations
Managing G-Fleet GG vehicles (both owned and leased)
Compiling payment documentation for G-Fleet and departmental
vehicles
Ensuring compliance with audit queries
Managing fuel claims for Scheme A and Scheme B
I truly enjoy my work as a
Transport Officer because I like helping people and learning new things. This
role not only contributes to my professional growth but also supports the
overall productivity of the Department.
I chose a career in public
service because I believe in making a difference in the community. What
motivates me most is the personal growth I’ve experienced within the Department
and the encouragement I receive from the people around me. I'm also driven by
setting goals and seeing steady progress, no matter how small.
Outside of work, I lead a
simple life. I enjoy going to church and reading my Bible.
In conclusion, I would like
to express my sincere appreciation to the Department for giving me this
opportunity. Above all, I thank God, who has been by my side throughout this
journey."