MEC Mazibuko Highlights The Role Of NPOs In Service Delivery Operations

Department of Social Development 2025/07/11 - 22:00



​As part of the Gauteng Integrated Provincial Service Delivery Operation, MEC for Social Development, Faith Mazibuko, paid a surprise visit to the Kagiso Prototype and Bokoni Drop-in Centre on Thursday, 10 July 2025. The operation was held at the Kagiso Sports Complex in Mogale City’s Western Corridor, bringing together multiple government Departments and agencies under one banner to improve service delivery and to build safer communities.


The integrated operation is part of the provincial government's broader effort to strengthen partnerships across sectors to address crime, enhance police visibility, and promote collaborative information sharing. Key government and community services, including law enforcement, social development, health, and consumer protection, were present to offer critical services to residents.

During her visit to the Kagiso Prototype, MEC Mazibuko met with the Centre Manager, Mr. Makgethi Balepile, who welcomed the unannounced visit as an opportunity to raise challenges facing the centre. The Kagiso Prototype houses multiple services, including an old age home, the Westview Clinic rehabilitation centre, and a drop-in centre that provides meals and support for vulnerable children.

Speaking to staff members whilst children from the surrounding areas enjoyed hot, nutritious meals, MEC Mazibuko reminded them of the importance of maintaining the centre.

“As a Department, we are concerned when we visit funded NPOs and find them in poor condition. I can see there are many vacant rooms here, these spaces could be turned into offices to better serve the community,” she said.

She assured staff that the visit was not a once-off engagement. “This is not just a visit. We will return to monitor progress and ensure that the facility remains in a good state. Please take care of this place. As you can see, children are safe here, and they are served hot meals during the school holidays.”

Young Thato, one of the children benefiting from the centre’s services, shared her experience. “I come here every day with my friend to eat. Even during school holidays, they help us with our homework. We feel safe because there is security at the gate, and we are only allowed to leave when the gate is opened for us,” she said while enjoying a plate of samp, beef stew, and vegetables.

The visit highlighted the critical role played by community-based organisations in supporting vulnerable residents, providing safe spaces for children, and complementing government efforts to create safer, healthier communities.

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